Terms & Conditions

Tapsaver.co.uk is dedicated to providing you with the best prices for the premium brand taps you need. The following Terms and Conditions cover the sale of goods from Systems Direct (Bolton) Limited and do not affect your statutory rights as a consumer.

1. Definitions

1.1 ‘Systems Direct’ means Systems Direct (Bolton) Limited(Registered Company Number 04631275) of 3 redshaw av, bolton,bl2 3fz
1.2 The ‘Customer’ means the person who buys or agrees to buy taps  from Systems Direct
1.3 ‘Goods’ means the taps supplied in accordance with these Terms and Conditions.
1.4 Tapsaver.co.uk is a Web trading name of Systems Direct (Bolton ) Limited

2. Prices

2.1 The price of the Goods shall be that specified on the tapsaver.co.uk website and confirmed within the order confirmation email.
2.2 All prices specified are inclusive of VAT but exclusive of delivery, which will be displayed in the shopping cart prior to the Customer confirming the order.

3. Contract

3.1 Systems Direct will email a Customer confirming that an order has been received. This email does not indicate that a contract exists between Systems Direct and the Customer. Systems Direct will indicate acceptance of the Customers order, and hence a contract between both parties, when the Goods are despatched. This has been included to protect Systems Direct in the case that a mistake has been made in pricing, Goods have inadvertently been under-priced, or Systems Direct is no longer able to supply a particular product for some reason. In the case of a change of price, the Customer will be notified to ensure that the price is acceptable or given the opportunity to cancel the order and receive a full refund.

4. Payment

4.1 Systems Direct will debit the Customers credit/debit card with payment in full for the Goods and delivery charges on or after the date of the Customers order.
4.2 If payment is declined by the issuer of the Customers credit or debit card, Systems Direct will contact the Customer to establish an alternative means of payment before authorising the despatch of Goods.
4.3 When the Customers order is placed, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach Systems Direct. They are not held in clear text on any website.

5. Delivery

5.1 The Goods will be delivered by a nominated courier to the address specified by the Customer, which is detailed in the order confirmation email.
5.2 Whilst every reasonable effort shall be made to deliver the Goods within 7 working days, time of delivery shall not be of the essence and Systems Direct shall not be liable for any delay howsoever caused. Please allow upto 14 days before you contact us about delivery times. Please do not order any item with the expectation that it will be delivered within 7 working days.
5.3 If the Customer fails to take delivery of the Goods at the address specified in the order confirmation email, or fails to provide Systems Direct with adequate delivery instructions, then the Goods will be returned to Systems Direct and the Customer contacted. In this instance, Systems Direct will charge the Customer for redelivery of the Goods.
5.4 Some Items are delivered directly from the manufacturer, please note that you are bound by the terms of the delivery from the manufacturer.

6. Ownership and Risk

6.1 The risk of loss or damage to the Goods shall pass to the Customer upon delivery of the Goods to the address specified in the order confirmation email.
6.2 Systems Direct remains the owner of the Goods until the Customer has paid in full for such Goods.
6.3 The Customer shall inspect the Goods immediately upon receipt and shall notify Systems Direct within a reasonable time of delivery (5 working days) . if the Goods are damaged or do not comply with the details presented in the order confirmation email. If the Customer fails to do this, he/she is deemed to have accepted the Goods.
6.4 Any Goods in respect of which a claim of defect or damage is made shall be preserved by the Customer at the Customers risk and retained for a reasonable period to enable Systems Direct to inspect or collect the Goods.

7. Returns

7.1 Systems Direct offers its Customers the right to return all unwanted Goods within 7 days after delivery. Systems Direct will refund the purchase price within 30 days, the only condition being that the Goods have not been used in any way and are in the same condition as when received by the Customer.
7.2 The Customer should inform Systems Direct when the Goods can be collected within 7 days of the delivery date. Systems Direct will collect the Goods and charge the Customer a collection fee of £9.50.
7.3 In respect of Goods that have been returned due to a claim of defect or damage, should the claim be accepted by Systems Direct, then the Customer will be offered Goods in exchange or a full refund. Should the claim be unfounded, then the Customer will be offered a refund minus any reasonable costs incurred by Systems Direct.

8. Privacy

8.1 Systems Direct does not disclose Customers information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
8.2 Cookies are used on this website to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

9. General Terms

9.1 Every effort has been made by Systems Direct to ensure that no error or omission has been made in any website text, price list, order confirmation email, or other document, information or indeed advice given by employees of Systems Direct. In this respect, correction shall be without any liability on the part of Systems Direct.
9.2 In the event that Systems Direct is prevented from carrying out its obligations under a contract of sale as a result of any cause beyond its control such as, but not limited to, Acts of God, War, Strikes, Lock-outs, Flood and Failure of third parties to deliver goods, then Systems Direct shall be relieved of its obligations and liabilities under such contract of sale as long as such fulfilment is prevented.
9.3 Except as may be implied by law where the Customer is dealing as a consumer, in the event of any breach of these Terms and Conditions by Systems Direct the remedies of the Customer shall be limited to damages which shall in no circumstances exceed the price of the Goods and Systems Direct shall under no circumstances be liable for any direct, incidental or consequential damage.
9.4 The laws of England shall govern the contract between Systems Direct and the Customer.
9.5 If any part of these Terms and Conditions that is fundamental is found to be illegal or unenforceable, such findings will not affect the validity or enforceability of the remainder of these Terms and Conditions.